Open City
Dial 911 for Emergencies where life, safety, or property is in immediate danger or there is a crime in progress.
<!-- ================================================ -->
<!-- ================================================ -->
<!-- Edmonton 311 App Update Sidebar Widget Snippet -->
<!-- Top Decorative Gradient Border -->
<!-- Update Badge -->
🎉 App Upgrade
<!-- Phone Illustration -->
<!-- Background glow -->
<!-- Mobile Device Frame -->
<!-- Screen area -->
<!-- App Logo (311 Circle) -->
<!-- Version Badge "7" -->
7
<!-- Decorative Sparkles -->
<!-- Information Header -->
A Better 311 Experience is Coming!
<!-- Description -->
We're thrilled to introduce mobile Version 7 on June 17th! To keep connecting with Edmonton seamlessly, you'll need to run a quick, happy update in your app store on that day.
<!-- Countdown Timer Container -->
<!-- Days Box -->
<!-- Hours Box -->
<!-- Minutes Box -->
<!-- Seconds Box -->
<!-- Interactive Action Button -->
Add to Calendar
<!-- Dynamic Feedback Banner -->
📅 Event added to your calendar downloads!
<!-- Inline JavaScript for Client-Side ICS Generation and Countdown Timer -->
🚀 Version 7 is now live! Go update your app!
`;
if (remindBtn) {
remindBtn.style.display = 'none'; // No need for calendar reminder once live
}
return true; // stop interval signal
}
const days = Math.floor(difference / (1000 * 60 * 60 * 24));
const hours = Math.floor((difference % (1000 * 60 * 60 * 24)) / (1000 * 60 * 60));
const minutes = Math.floor((difference % (1000 * 60 * 60)) / (1000 * 60));
const seconds = Math.floor((difference % (1000 * 60)) / 1000);
if (daysVal) daysVal.textContent = String(days).padStart(2, '0');
if (hoursVal) hoursVal.textContent = String(hours).padStart(2, '0');
if (minutesVal) minutesVal.textContent = String(minutes).padStart(2, '0');
if (secondsVal) secondsVal.textContent = String(seconds).padStart(2, '0');
return false;
}
// Run timer immediately and update every second for live-ticking feel
const isPast = updateCountdown();
if (!isPast) {
const timerInterval = setInterval(function() {
const shouldStop = updateCountdown();
if (shouldStop) {
clearInterval(timerInterval);
}
}, 1000);
}
// Calendar Integration Logic
if (remindBtn && toast) {
remindBtn.addEventListener('click', function() {
// Build the physical .ics content dynamic string
const icsData = [
'BEGIN:VCALENDAR',
'VERSION:2.0',
'PRODID:-//Edmonton 311//Update Reminder//EN',
'BEGIN:VEVENT',
'UID:
[email protected]',
'DTSTAMP:20260624T000000Z',
'DTSTART:20260624T050000', // 5:00 AM Local Time
'DTEND:20260624T060000',
'SUMMARY:Edmonton 311 Mobile App Upgrade (Version 7)',
'DESCRIPTION:Time to update your Edmonton 311 Mobile App to Version 7 in the App Store or Play Store today!',
'LOCATION:App Store / Google Play Store',
'END:VEVENT',
'END:VCALENDAR'
].join('\r\n');
// Create download mechanism in-memory
const blob = new Blob([icsData], { type: 'text/calendar;charset=utf-8' });
const link = document.createElement('a');
link.href = window.URL.createObjectURL(blob);
link.setAttribute('download', 'Edmonton-311-Upgrade-Reminder.ics');
document.body.appendChild(link);
link.click();
document.body.removeChild(link);
// Display the success banner temporarily
toast.style.bottom = '12px';
setTimeout(function() {
toast.style.bottom = '-100px';
}, 3500);
});
}
})();
Ticket Status Legend
Open The service request has been received.
Closed The service request has been fully resolved; no further action is required. THIS IS A TEST
All Personal information is collected for the purpose of responding to your service request and enforcing municipal bylaws. Collection is authorized under section 4(c) of the Protection of Privacy Act (POPA) and is managed and protected in accordance with the Act. In particular, personal information submitted through the 311 App will be disclosed to appropriate business areas within the City so they may respond to your service request. For parking complaints, your information is provided to the City's parking enforcement contractor. In addition, if the service request leads to bylaw enforcement, your personal information may be required to be disclosed as part of the court proceeding. If this service request relates to a matter that involves an entity other than the City, such as utility service requests, your personal information may be disclosed to the appropriate entity in order to respond to the request.
